How a great speech application may appear to perform poorly
One of our products, a Canadian address capture VoiceXML module, has been deployed with great success by several of our customers. One of these deployments was done in the context of a change of...
View ArticleWhat’s the point of having 98% in-grammar accuracy if 40% of user utterances...
How many times have you heard people say that they “achieve 95% speech recognition accuracy” (or more)? That sounds really impressive, doesn’t it? It shouldn’t. What they don’t tell you is that they...
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